I was an nTelos customer since before there even was an nTelos, back when they were still CFS. They were my first cell phone provider before cell phones were common. They’ve never had the greatest service, but they have been reliable enough in my area, and they give a 10% discount to UVA employees, so I stuck around. This weekend, however, nTelos lost me as a customer, and all due to a policy that strikes me as irredeemably stupid.